AFRIHOST IS NOT THE MOSTEST

<p>Twelve days have passed since my Afrihost mobile data service died, and the problem has still not been identified. It has now been 'escalated' and a ticket issued - since when, I've heard nothing more. I've paid the usual monthly fee for 11G of data, but can't use it. Can't even access my Afrihost webmail. Worse still, CEO Gian Visser completely ignores communication referred directly to him. I've changed the SIM, the device has been tested by two different MTN outlets and definitely works, my data has been transfered to the new SIM - but I remain 'disconnected'. One excellent Afrihost consultant who talked me through various possible solutions is baffled ... but that's the last I heard. As a journalist dependant on a reliable (affordable) mobile broadband service (and an Afrihost client for around two years) I need answers and action. Nada. Zilch. Zip ...</p>