Afrihost is a *******

So I cancelled my ADSL line on the 24th because my fibre got activated as there would be no need to still use my ADSL, So came the 2nd so I got double debited for my ADSL which I won't be using anymore and for the fibre that I am currently using, I then asked the question why I got double debited then I was told its because the debit orders were already put through on the 24th and they can't refund me, which I think is a lie, I work for Credit Provider and debit orders get submitted 3 days before the actual date which means the debit order was submitted around the 29th. Then this idiot Valencia from Afrihost doesn't even know the context of the situation says to me "ADSL and Fibre use 2 different infrastructure. You will have to cancel the service you no longer to avoid double billing". Money hungry fools who don't consider peoples livelihood. Money is very tight at the moment for everyone and as I stated I will reverse the payment via Fnb, complain to the ombudsman and put this on all social media. After I reverse the payment i am cancelling my internet #DVU-***3