Afrihost is a bully and a ***** - STAY AWAY

I signed up for LTE with Afrihost. I had already purchased my own LTE router. If I had not phoned to find out when I could collect my SIM card, I don't think I would have it yet. When I did finally collect it, they did not tell me that the activation period was 72 hours (a fact that I was only told the next day when I called to find out what was happening and why I had no connection). On collecting my SIM card I was told that if I did not have one of the routers on the list, my SIM may not work. When I stil had not connection, my next call told me that if I did not have one of the routers specified by them, they could not provide a service. Thinking my router was the problem I changed it for a universal router. Still I had no connection. I was finally told (after waiting for more than 20 minutes for the call to be answered) that my sevice had been suspended as my router was not acceptable to them. (the routers they recommend cost a fortune). I insisted that my router would work and finally got Afrihost to unsupend my account to test the router. It did work, but a couple of hours later it was again suspended. After wasting another fortune of airtime, it became clear that unless I obtained one of their listed routers they would not activate my account. Since then I have cancelled my account based on the fact that I got no service from them, and Afrihost insists that I have to pay the account. Afrihost is nothing but a bully. They do not tell you up front that they will not provide a service if you donot use one of their listed routers. They do not tell you that the activation of the SIM takes 72 hours. They do not communicate with you to inform you of problems. Stay away from them - they are bullies and *******.