AW
Amy W
1 reviews | Active since Apr 2025
03 Sept 2026, 17:08
Afrihost Incompetence
Absolute insane levels of incompetence.
After moving, afrihost was unable to communicate with Metro Fibre, and get me setup at the new place. Despite the ONT and everything else needed already being in place.
They kept providing Metro Fibre with the wrong address, and didn't understand anything when being corrected at the address. They also kept wanting to speak to a body corporate, despite the house already being connected, and everyone else in the complex online via metro fibre.
To make matters worse, a support agent named Sindile Sira started copy pasting screenshots of feedback from Metro Fibre that was sent days ago, as if that was the resolution of the query.
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