Afrihost incapable of sorting out account issues

<p>I switched from Vodacom to Afrihost and ported my cellphone number.</p> <p>From the get go all the bumndled airtime was used up and Afrihost told me it is because the phone was connected to MTN APN and not Afrihost APN. They will fix the account and put the airtime back, but it has been 4 days now and still the same issue. I tried to make a phone call today, but can't because I do not have airtime on the account.</p>