Afrihost horrible service

I joined Afrihost after applying for a 10Meg Home Fibre uncapped. Was with WebAfrica before that.

The migration from WebAfrica to Afrihost was simply a configuration change, not installation required. After a month my line was down - somehow the migration did not go through. I was informed that I (the client) needs to follow up with Openserve. After many tickets and more calls, it was finally resolved. Since then the network has been up/down with the worst download speeds. I'm now at a point that I'm going to simply block the debit order.

Supposed to be a "money back if not happy" package, but with the installation costs (which they did nothing for!) I'm now tied in for a year, else I need to pay a "clawback" amount.

Logging tickets does not get answered, I'm now even blocked on Facebook from posting on their pages... Maybee driving over there and start breaking stuff might get their attention. One very fed-up client.