Afrihost Home Fibre support sucks

<p>On 19 March 2017 my home fibre service provided/managed by Afrhost stopped working. It was telephonically reported. It was again reported on 20, 21, 22 & twice on 23 March 2017. I was informed every time that the line is down (duh!) & the matter is being "escalated to Telkom".</p> <p>I initially contracted with Afrihost as they would manage the line & I would never again have to communicate with Telkom. Now I wish I could again speak to Telkom since then I could at least get someone moving on this. </p> <p>I gain the impression that although firms such as Afrihost & MWEB are allowed to manage fibre lines, they are impotent & unable to get Telkom to play along.</p> <p>My advice: If you want fibre - go directly to Telkom</p>