CF
Conan F
1 reviews | Active since May 2014
23 Oct 2015, 10:08
Afrihost has very poor customer service
I reported my dsl being offline on the 6th of October. I am constantly sending emails but the are just being ignored.<br> I have been without internet for more than 3 weeks but they still expect me to pay for a service that i do not have
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Afrihost.com's replyOfficial
26 Oct 2015, 14:31Hello Conan_Fasser,
Unfortunately we could not reach you via phone in order to get some more detail regarding your line issue.
We will be very happy to look into the matter further. Please send a mail to *** with more detail as well as any relevant ticket numbers and we are certain that we will be able to resolve your issue as soon as possible.
Regards
The Afrihost Team
Unfortunately we could not reach you via phone in order to get some more detail regarding your line issue.
We will be very happy to look into the matter further. Please send a mail to *** with more detail as well as any relevant ticket numbers and we are certain that we will be able to resolve your issue as soon as possible.
Regards
The Afrihost Team
Afrihost.com's reply26 Oct 2015, 14:31
Official
Hello Conan_Fasser,
Unfortunately we could not reach you via phone in order to get some more detail regarding your line issue.
We will be very happy to look into the matter further. Please send a mail to *** with more detail as well as any relevant ticket numbers and we are certain that we will be able to resolve your issue as soon as possible.
Regards
The Afrihost Team
Unfortunately we could not reach you via phone in order to get some more detail regarding your line issue.
We will be very happy to look into the matter further. Please send a mail to *** with more detail as well as any relevant ticket numbers and we are certain that we will be able to resolve your issue as soon as possible.
Regards
The Afrihost Team