1 reviews | Active since Jul 2020
Afrihost has no tech dept!!
I have had never-ending"location suspensions" for almost 5 months. I get cut off 4 times a week ( Friday, Saturday, Sunday and Mondays) sometimes twice a day, or for the whole day if it refused to connect me back. Escalated to LTE, who don't seem to know what to do. If it helps to follow my tech issue for your TECH training Afihost: 1. When suspended, sometimes the agents confirm that I am active? 2. They have once confirmed a strange address that I don't even know? 3. w week ago LTE guy said MTN has finally resolved the issue--then 3 days later another LTE guy said MTN said they have a tower being repaired? 4. I have sent my live location numerous times, why can't you send me a new Simcard to check all avenues to resolve this? THEN: I pay a full month just to get 12-15 days of service, how much do you owe me? You have cost me my job!!
