1 reviews | Active since Jun 2014
Afrihost has no clue as to what they are doing
Will need to put three complaints in to one here.<br> <br> 1) Been trying to transfer a [URL Removed] for almost 2 months. First they do not give an EPP code and then they do not unlock the domain. Several tickets and several calls and several live chats.<br> <br> 2) Had my account paid up to date via debit order. Attempted to activate a new service and it was rejected. Called in and both accounts and technical didn't know what the reason for it being rejected was. Was avoided like the plague as well by being transferred the whole time.<br> <br> 3) Cancelled all my services that I had with Afrihost as no1 wants to help and no1 is able to help by the sounds of it only to find that they decided to keep debiting me seeing that I have got my account up to date. So I contact their online support again only to then be dodged again and told to call in to the help desk which in the past was never helpful. <br> <br> Conclusion: Never in my life have I dealt with such inexperienced staff and never in my life will I ever attempt to deal with such an *********** service provider.
We apologise for the problems you have had with our service.
We have asked our team to assist with your query. We are sorry that we have not been able to assist previously. Please allow our team to help you.
We are sorry for letting you down. We hope to resolve this for you as soon as possible.
Regards
The Afrihost Team
We apologise for the problems you have had with our service.
We have asked our team to assist with your query. We are sorry that we have not been able to assist previously. Please allow our team to help you.
We are sorry for letting you down. We hope to resolve this for you as soon as possible.
Regards
The Afrihost Team
