Afrihost has let me down – Fibre still down since 5 Feb!

I’ve been an Afrihost customer for over a decade, but the level of service I’ve received in the past two weeks has been beyond frustrating!

On 5th February, my fibre went down after Britelink MCT worked on the line. Since then, it has been completely offline, and despite countless follow-ups with Afrihost, Vumatel, and Britelink, no one is taking ownership of the issue. 😡

💸 I’ve had to spend money on extra wireless data just to keep things running at home. Meanwhile, I keep getting vague responses like “we’re keeping an eye on updates” instead of real action!

Afrihost used to be a great ISP, but it’s clear their customer service has collapsed. What happened to the company culture that Grant (the founder) built? This is NOT the Afrihost I signed up for!

📢 If you’re considering Afrihost, think twice before committing. The support is non-existent, and customers are left stranded with no solutions. As of today, my fibre is STILL down!

@Afrihost – step up and take responsibility! Fix my fibre!