Afrihost has gone down the drain

We have been Afrihost customers for 7 years. The last 3 months service has been dismal. It started when we decided to move from Fixed LTE to Fibre and to port from Telkom to PureVOIP. Numerous issues to name a few: No connection at the roll over from each month. VOIP not able to forward calls. A credit was supposed to be allocated for an overcharge, has still not been allocated. VOIP reflects no call time when available call time is approx R 120.00. Support not available 24/7. Charged me to return a router then the issue was with Afrihost. Shocking. Time to pull all our services.