Afrihost guarantee "We believe that we’re the best Internet Service Provider for you and don't want you to hesitate for even a moment when signing up." What a joke!

Shocking customer service from technical dept! Apparently no managers work there!

Logged a call and dealt with a delightfully helpful agent, Gian. He tried to assist me but could not resolve the issue. Logged a call with technical dept.

Started ok, with a call back shortly thereafter from atechnican, Tshephiso. He could not resolve and asked me to mail a screenshot of settings. To my dismay this was the last heard and subsequently lost my 8 gigs of remaining data, which by the way is not transferable.

Called 5 times, emailed twice and still no response from Tshepiso to assist with inability to connect.

Got an email the next day from a customer service agent, Happy. Advised him of my upset requesting a refund of data lost due to their inefficient service and a refund for all of my airtime wasted.

Still waiting for a response. ...

Will request for my company to cancel and as still in the first 60 days, please double what I spent as your guarantee is *******, what a joke. Afrihost guarantee "We believe that we’re the best Internet Service Provider for you and don't want you to hesitate for even a moment when signing up."