1 reviews | Active since Mar 2016
Afrihost Fiber service and Internet Service Provider competence is no longer acceptable.
The Afrihost internet performance has gone from the best in the country to the worst this past year. I have been using Afrihost Internet for over a decade. I discovered that my 400MB Fiber connection runs at 7mb speed during the evening between 5PM and 10PM. I contacted the Afrihost ISP specialists and the investigations shown that the internet performance returns to expected 400 to 800mb performance outside the hours of 5-10PM. I need to milk Afrihost for investigation feedback. Then Afrihost support advises that the equipment like the network cable is possibly a root cause. "Note that all the related routers and cables was replaced during investigation." And still the local network equipment gets blamed. The Afrihost support think the public is stupid to accept excuses that their own tests shown was not related to the problem. The Afrihosst.com ISP I will no longer recommend due to poor service delivery or very bad IT competence. The whole Pretoria North and Akasia clients base reports 'exactly' the same problem via social media for a while now. So this proves to the public, that Afrihost lost expertise they once had.
