DG
Dov G
1 reviews | Active since May 2015
09 May 2015, 10:24
Afrihost far worse than Eskom
Once again, unfortunately Merchant Capital has to resort to Hellopeter in order to express our deep frustration with Afrihost in the hope that Afrihost will assist. As per our previous report, Merchant Capital is failing to receive a working internet service provider product from Afrihost. After several calls and hours on the customer service line, the emails eventually come through. This is now resulting in more than a failure to receive emails, Merchant Capital is LOSING business and money due to Afrihosts complete inability to provide its basic service. Merchant Capital's experience with Afrihost makes them wish Eskom was an ISP!
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Replies (1)Afrihost.com's replyOfficial
11 May 2015, 08:42Hello Dgirnun,
We apologise for the problems you have had with your connectivity.
Our team will contact you this morning to try assist with the issue you have raised.
We apologise for any frustration caused and for letting you down. Please work with the team to get the problem resolved.
Regards
The Afrihost Team
We apologise for the problems you have had with your connectivity.
Our team will contact you this morning to try assist with the issue you have raised.
We apologise for any frustration caused and for letting you down. Please work with the team to get the problem resolved.
Regards
The Afrihost Team
Afrihost.com's reply11 May 2015, 08:42
Official
Hello Dgirnun,
We apologise for the problems you have had with your connectivity.
Our team will contact you this morning to try assist with the issue you have raised.
We apologise for any frustration caused and for letting you down. Please work with the team to get the problem resolved.
Regards
The Afrihost Team
We apologise for the problems you have had with your connectivity.
Our team will contact you this morning to try assist with the issue you have raised.
We apologise for any frustration caused and for letting you down. Please work with the team to get the problem resolved.
Regards
The Afrihost Team
