Afrihost failed completely! After 5 years odd lm gone and closing all accounts

Lack of support and non-functioning DSL lines

Innumerable attempts to get support and assistance from your offices to sort out the complete lack of service at the two DSL sites, l am still getting nowhere. Lists of e-mails to your "help" desk, which should be called ignore customers desk, and no assistance at all. I SMS your help line and never ever get a call back even days later.

From bad customer support and taking “items” out of my baskets after your staff have failed to come back to you, and also they close off issues that you have repeatedly raised, and that they have never resolved. Service and supposed "Gian" who will assist you are all fabrications and a lie. I have no choice but to close all of my accounts with you, and also to claim the double the money back guarantee. This is despite the fact that l have been with Afrihost for many years, however l cannot run a business with absolutely no internet and support at all. As for the "Rain" LTE, not one of their staff have any idea where it will function, and then whilst they are trying to work it out, they remove items from your CHECKED OUT trolley and say have to pay extra for them now as "special" is now over. I complete joke. Think VERY CAREFULLY before relying on them if you run a business.