Afrihost *********** employees!

*********** employees at Afrihost! I have no internet for 48 hours because Afrihost can not update my new card details. Something so simples. 14 calls later and no resolution. Every agent there says the other agent gave me wrong information. They then placed the blamed of Pay fast for this however after 3 calls with pay fast , they had acknowledged it was an issue on their end. How are we as client supposed to be tolerant of this level incompetence. I work from home and lose hundreds , if not thousands in a days and guess what they would not even compensate you. The last to add is that , why are managers never ever available to take calls that need urgent attention. I requested to speak to a manager more than 3 times, every agent says they are busy. On my very last call ,agent named Nokuthula from the Fibre team hung on me after I requested to speak to her line manager Thandiwe.