AFRIHOST DOUBLE DEBIT TAKES THE FOOD OUT OF MY MOUTH

I have not had any issues with Afrihost up until now, I recently changed from a 100mb fibre line to a 40mb fibre, unfortunately Afrihost then double debited my account for both amounts. In all fairness, mistakes happen, but after many calls and chats with various staff trying to get my money back I have been given the run around.

I have spoken to agents on Monday, Tuesday and Friday, and this issue is still not resolved, you people are quick to cut a line if monies are owed to you, how about I charge you people interest for taking my money.

Because you have double debited my account for amounts in excess 1800 and 1400 I do not have the ability to properly go to work either, as you have *******ly taken some of my petrol money.

I expect a full refund and a huge apology for your INCOMPETENCE.

This is not on, and could have been resolved already, unfortunately your staff has been very uncooperative with this matter and have blatantly **** to me as well saying that my refund would be processed by Thursday already (I have proof of message sent and received)