Afrihost don't know what they are doing and don't care about clients

I app**** for an ADSL service at the end of May. After a few weeks of not hearing from them, I phoned and was told that no order is in place. If I tried to log a new service, it said my service was active. After a long argument, it transpired that they had put it on hold because I had a prepaid line and needed to change it to a bill-back service. I did this and phoned them again. Again I went through the issue of no order in place and after another long argument they found it and said it was reinstated. I was told that they would need to wait for Telkom to confirm the line was okay. Telkom came to the house within 2 days and confirmed that everything was in order. The next day (today) I called Afrihost to find out if they could proceed because Telkom had cleared the line for ADSL. I had to go through the same argument again that there was nothing on order, and then after hanging on for a very long time, and telling me they had again reinstated the order, I was told they were waiting for the line to be released by Telkom. The more I tried to tell them that Telkom had released the line, the more I got told that they (Afrihost) was waiting for the line. I went online to clientzone to check the status, and lo and behold - there is no order on record. Just pathetic service and I doubt with they way they are going on, that I will ever get connected. Clearly they don't need the business or care about their clients.