Afrihost don't care about their clients

I took out my second fibre line with Afrihost in April. The line still doesn't work after numerous calls to the technical team. So I canceled the line. They then make me have to give a 30 day notice on a line that has never worked and still have to pay for it. They also charged me R 250 for courier of the router, but I collected from head office. Then when I call that Afrihost refund me, they promise call backs. They just never call back.

I am beyond disappointment especially since CEO Gian Visser gives the impression that customer service is important to him. I will cancel my sim cards, other fibre line and hosting I have with Afrihost