VG
Varoon G

1 reviews | Active since Jul 2009

17 Jul 2015, 09:20

Afrihost does not want to fix my line migration

I submitted a request for my line to be migrated back to Telkom in mid June. I received an email from Afrihost that the migration went through, only in July. However, Telkom has no knowledge of this migration request. Afrihost is now asking me to ask Telkom to check with the Wholesale Department. Telkom said that the ISP can only do this.<br> <br> I hate this back and forth. I even went to the Telkom store and they told me that my line is still with Afrihost.<br> <br> Afrihost, sort my line out now! I have no internet access for 18 days now!

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Replies (1)
Afrihost.com
Afrihost.com's reply17 Jul 2015, 10:20
Official
Hello Vgujrajah,

Thank you for taking the time to have a chat with us over the phone. We are glad that we managed to clarify the steps you need to take in order to complete your line migration.

If you require any further information, please feel free to contact us on *** and we will gladly assist you in any way possible.

Have a fantastic weekend.

Regards
Afrihost Team