Afrihost does not want clients

Afrihost debited my account and the debit order bounced. I contact them and practically begged for 4 months for banking details so that I could pay. I got told that they do not give out such information. I was told that I need to log onto my account to make payment, but when I explained that they blocked my account, they say oh you need to make payment first...logic?

Eventually, I got the details and paid up my account. Now I am in credit.

I get an email from their accounts to say that they will open my account as soon as I send them my bank statement. I am not comfortable with doing this and advised that they were sent POP and they have my bank details, why do they now need my bank statement. Accounts advised it was to prove that I had paid. Again I tell them I am not comfortable with this and will not be doing it.

So long story short, I got told and I quote "While I appreciate your reluctance to send the copy of your bank statement it is something that we need in order activate your services.

Unfortunately, if we do not receive the copy we (sic) will not be able to stay with us."

I am disgusted at such terrible service.