Afrihost does not care about client experience

Afrihost, look at how many complaints you are receiving on a daily basis. You should be worried, very worried. Strangely enough, this doesn't seem to faze you. if satisfied clients are what you had as a vision, you have failed terribly. Customer retention, that is what you should be aiming for. This can be achieved by actually resolving complaints and finding appropriate solutions to the problems your clients are facing. Respond to your clients to acknowledge our frustration. I wrote a complaint to you on the 5th and 6th of December. I have still not had any response, or any feedback and to my disappointment my issue has not been resolved. i will be cancelling my service with you guys soon. i feel for new clients who join, they have no idea what lies in store for them..... getting what they will be paying for......... DEFINITELY NOT!!!!.