Afrihost - Dishonesty Central

So after dumping Telkom as a service provider and canceling an order with MTN I apply to Afrihost for Fibre as I have received great reports. My order is placed and approved on 6th of August, the router delivered on the 7th... I'm impressed... Only 11 days later i am told Vumatel can't find my address (even though I've had Vuma Fibre before). So I call Vuma only to be told Afrihost has never placed the order. To say I am livid is an understatement especially since 3 different Afrihost consultants apologized profusely and promised the order has been placed. I explained the urgency of my Fibre requirements as I work from home but clearly as a customer my needs are not important. Afrihost, you are a complete disappointment.