Afrihost Customer (Dis)Service

I ordered fiber from afrihost. It took well over a month of waiting before I eventually decided to contact them so I could understand what the hell is going on. I contacted them about it and I got this response: "I see installation was actually meant to have happened on 2018-01-29. Please confirm that installation was not done and you were not advise of this." Bear in mind I put the request though in early December 2017. I responded, saying that No, I haven't been contacted at all about this.

The customer service agent just didn't respond back to me. The Customer service at Afrihost is just abysmal and really makes you feel like they just. don't. care. how upset you are.

I recommend going with LITERALLY anyone else if you have it as an option.