1 reviews | Active since Jan 2017
Afrihost cost my business R60,000
I was with Afrihost for 2 years and had my email hosted with them. Last , most of my business is conducted over social media and 90% of my quotes go to Gmail accounts. I sent through over 1500 emails to clients the last 3 months and it 80% of those gmail clients said that they never received my email.. I contacted Afrihost over 11 different times and I must say was absolute torture , you cant even speak to someone at the help desk and they now only phone you back once you leave a message and the call back only comes 5-7 hours later, when they phoned me back they made a whole lot of excuses and couldn't resolve the issue..Because of this mishap Afrihost has cost my small business +- over R60,000 . At the end of May I had enough and moved to AXXESS , all I can say is wow what a difference, within 1 minute I was speaking to the hosting team and they same day my emails and website was moved accross to them. And guess what gmail customers are now receiving my email!! Si it just goes to show how bad Afrihost really are as and ISP. No customer should be treated this way and I'm relieved to have moved to a competent SP like AXXESS. All I can say is good riddens Afrihost I am relived to not have to deal with your business ever again!!
