Afrihost consistent, terrible internet issues and lack of Support

I am writing to express my frustration regarding the ongoing issues I have been experiencing with my internet connection and the lack of effective support from your team. 1. Persistent Connectivity Issues**: For almost two weeks, my internet connection has been consistently poor, severely impacting my ability to work and communicate effectively. 2. Network Visibility: Additionally, I no longer see the other network connections available, which is unusual and adds to my concerns. Despite reaching out for assistance, I have been directed to self-service links that have not resolved my issues. This approach is not acceptable, especially given the duration and severity of my connectivity problems. I urge you to escalate this matter and provide me with the support I need to resolve these issues promptly. If these problems are not addressed swiftly, I will have no choice but to consider alternative service providers.