Afrihost complaint by a NEW Client- HELP PLEASE????

I am a new client to Afrihost, joined 01 March 2025, I moved from MWEB Reason for move: Could never get through to MWEB support Now I joined Afrihost 1) it took 10 days for the rooter to arrive( apparently I ticked off the wrong column) - even though I did the application telephonically 2) I battled on my own to get my existing Tenda extender to read the new rooter 3) Until today my cell phones cannot connect seamlessly when I move into the house( my office is home based) from my office my Afrihost connection disconnects and I need to then manually connect to the Tenda extender 3) Since I came over to Afrihost my VOIP disconnects while on my business calls. 4) Today, my internet is so slow that I cannot perform my SARS or SAGE Pastel work. 5) They have NO technicians to come in and and do THEIR work for me 6) I am a business person, running a home based business and every single day I need to speak to Afrihost to assist with something. 7) You can check my Afrihost calls register I made to them and see the facts of how many times I have to call in. 8) NO MANAGERS are EVER available 9) I called in this morning around 8.55am and asked for a manager, the lady said , 'I can't find anyone' , I demanded for a Manager and believe me 15 minutes later on MY call I am still waiting. 10) Didi i make a mistake to join Afrihost? 11) Is there anyone who can help me, get a technician out or get to someone who actually has the knowledge and experience 12) Here i am not running the staff down, but they don't have it all and Management can come out of their hiding and speak to me directly and not through the staff. 13) It's 9.16 and I the lady said she cannot give me numbers only email addresses 14) She gives me a name Damon - she can't give me his surname only his email address *** She has NO Seniors details ???? 15) Can someone help me?