JK
Johan K
1 reviews | Active since Mar 2015
10 Mar 2015, 17:13
Afrihost cant fix my line that has been slow.
I have spend more that 2 hour on the phone with Afrihost this week. I have been on the phone with 5 consultants and no one can sort out my slow line. I am paying for a 4mg capped line and my line is performing at 0.8mg. Everyone has a different story and reason. 1 is Telkom 2. Is our router(witch is new) 2 is that it is peak time(why do i have a capped line then) 4. Its the ecchange. I'm over excuses. I am paying for a service that I am not reciving.
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Afrihost.com's replyOfficial
11 Mar 2015, 06:03Hello JHK88,
We apologise for the problems you have had in trying to resolve your problem.
Our team will be in touch to troubleshoot with you and assist in identifying where the problem is.
We apologise for the frustration you have had. Our team will try their best to assist.
Regards
The Afrihost Team
We apologise for the problems you have had in trying to resolve your problem.
Our team will be in touch to troubleshoot with you and assist in identifying where the problem is.
We apologise for the frustration you have had. Our team will try their best to assist.
Regards
The Afrihost Team
Afrihost.com's reply11 Mar 2015, 06:03
Official
Hello JHK88,
We apologise for the problems you have had in trying to resolve your problem.
Our team will be in touch to troubleshoot with you and assist in identifying where the problem is.
We apologise for the frustration you have had. Our team will try their best to assist.
Regards
The Afrihost Team
We apologise for the problems you have had in trying to resolve your problem.
Our team will be in touch to troubleshoot with you and assist in identifying where the problem is.
We apologise for the frustration you have had. Our team will try their best to assist.
Regards
The Afrihost Team