1 reviews | Active since Mar 2011
Afrihost came up trumps
I just moved to a new apartment in Cape Town. I asked Telkom to move my ADSL line a month before I moved. Four days before the move Telkom provides me with an installation date a month away. This means that I am now dependent on mobile Internet for the next month.<br> <br> What could have been a really annoying experience was made better by Afrihost, since I merely contacted them on Facebook and explained the situation. Since I had already been billed and charged for a month's 10mb uncapped account that I would be effectively unable to use, I was afraid I would be stuck paying for a month's internet even though I couldn't use it.<br> <br> Not the case. Afrihost credited my account, and their friendly team simply told me to contact them again when the line's installed and they will activate my account again.<br> <br> Call me sceptical but I did not expect this great service in today's South Africa. Thank you Afrihost for showing you care more about your customers than your bottom line. <br> <br> You are awesome. That is all.
Thank you for the fantastic feedback!
We really appreciate that you have taken the time to write this message and we are confident that you will be online again in no time.
Please feel free to contact us on *** if you require any further assistance or information.
Warmest regards,
The Afrihost Team
Thank you for the fantastic feedback!
We really appreciate that you have taken the time to write this message and we are confident that you will be online again in no time.
Please feel free to contact us on *** if you require any further assistance or information.
Warmest regards,
The Afrihost Team
