Afrihost call centre

I recently moved my fibre line to Afrihost, and after four days, the experience has been extremely disappointing. The internet connection is unstable, and despite numerous complaints and support tickets, nothing has been resolved. Each time I contact support, I get a different agent and have to explain everything again. When I ask to speak to a supervisor or team leader, I’m told they’re unavailable. I’ve also been refused any direct contact number and am referred back to the same WhatsApp line, which goes in circles. I had high expectations given Afrihost’s reputation, but this experience has been frustrating and unprofessional. If this continues, I’ll be moving to another provider.