Afrihost Blames Vuma for their mistake

I logged a complaint about my speed with Afrihost on Friday 16 September 2022. I received a reference number. Afrihost put the blame on the lack of speed on Vuma. The technician was at my house today Saturday 17.09.2022 and they found no fault. But they did confirm that the ISP (Afrihost) was at fault. I am supposed to be on a 50mbps (Promo) but was only receiving 20mbps. After the constant Vuma blame game from Afrihost, the Vuma technician confirmed that Vuma had me listed as a 20mbps line. I have cancelled with Afrihost and will now be moving to Mweb. I am not impressed with the Lack of service and constant blame game from Afrihost.