AFRIHOST- BEWARE FOR POOR OR NO SERVICE SHOULD BE THEIR MOTTO.

What a disappointment... such poor service with such *********** staff.

So after 20 years of being a Telkom client, I left them due to an infrastructure which is not being maitained and dwindling services.

I wanted to retain my landline number (which all my freinds and clients have), so I initiated the porting process on 14 November 2022.

So here we are on 14 December 2022, and after 7 calls today alone, I am informed that they can only assist with the porting after 12 January.

They cannot tell me if my old # will still be available and they don't care it serms, and the fact that they have taken 30 days so far to achieve nothing does not phase them.

If I had known what lay ahead I would never have considered AFRIHOST, they took my money the day I initiated the process and nothing it seems was done on their part thereafter...

On looking on the online system I note that a support ticket was only logged today @ 10:46 despite me contacting them almost every day for the past 2 weeks.

This organisation is as effective as government in planning and delivering...

USE AFRIHOST AT YOUR OWN PERIL AND RISK TO YOUR SANITY AS THE STAFF ARE OF LITTLE TO NO ASSISTANCE.