Afrihost Bad Service

Afrihost has decided to deactivate my sim card without my permission. I receive monthly data which I pay for and have now lost. Afrihost says MTN is responsible for the deactivation as thus is an Afrihost account they cannot reactivate my sim only Afrihost can send through the request to reactivate. Afrihost says it's not responsible and I have now spent so much money just holding on to speak to Afrihost and getting now where. This is so disappointing as the provider refuses to ask MTN to reactivate my sim that I have been using for more than 2years now.

Bad bad service so guess I will have to find a new provider.