Afrihost attention bad service.

Good day,

My name is Christopher Peter Andersen, my internet hasn't been working since the 17th of February. I kept using the call me back option and got asked a bunch of questions and saying you needed to test it before logging a fault. Finally the fault was logged but no one contacted me still. The whatsapp chat I don't even get a response. I have submitted many logs on your application with no one even contacted me. I keep calling and every day trying to get help. I just get told that TT connect would contact me to arrange a time. No one even phoned, only to receive a sms with a time. Apparently TT connect keeps saying they can't get a hold of me which is a complete nonsense since i have my phone with me all the time.

Last week sometime a guy from TT connect was meant to come to my place at 7pm but only pitched up at 8pm and tested the line and said it doesn't work he can't pick up anything. I was told someone would have to arrange to come out and fix it. Since then no one has even contacted me.

I think the service I have received is not good and this should of been sorted out already.

I want a refund for the all the time it hasn't been working.

My internet hasn't been working since the 17th of February.