Afrihost as a ISP SUCKS

from 15 June till now my wifi has not been working. Afrihost gives you the most difficult experience when trying to reach out to them. Their Service Provider Vumatel is brewing in the same pot. They have poor communication skill and lack initiative. I am hoping to switch ISP soon and afrihost does not value my 3Kpm for 7 years. They are the biggest finger pointers and employ people that only apologize for name sake.