Afrihost are *******!

I requested connectivity with Afrihost at the beginning of the month to replace my current service provider. I completed the application form and was approved and then struggled terribly with call centres, and logging into their "client portal" eventually i had enough of the run around and cancelled the application and they then charged me R1000 and took money out of my account without any approval or a service being installed! I have fibre already installed through Metro connect and there was no work needed. PlEASE BE CAREFUL WHEN DEALING WITH THIS ISP!!!! They have no problem taking your money for nothing. I have had to change my bank details as I fear access to my account will be compromised by them again