CS
Clint S

1 reviews | Active since Jun 2015

05 Jun 2015, 15:26

Afrihost appears to no longer care

Of late the service I have received (and others whom i personally know) has been below par. I've been a loyal Afrihost subscriber for nearly 5 years only leaving for 6 months due to the IPC challenges when they switched to MTN.<br> <br> I however have reached the end with them, from the endless mails and tweets all for them to respond hours if not days later and then only to be asked to resend the test results.<br> <br> They claim to have tested there services but yet the people they were testing with themselves gave up on them. They claim pure internet joy but lately my experience has been pure internet destroyed.<br> <br> Afrihost your turn around time and non chalant attitude is costing you everything you built your company around, I'm afraid I'm seeing the dawn of a new sort of telkom isp here. <br> <br> Regards <br> Clint1977

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Replies (1)
Afrihost.com
Afrihost.com's reply05 Jun 2015, 15:54
Official
Hello Clint1977,

We are truly sorry that you are dissatisfied with the service you received.

We have looked into the correspondence and interactions between our team and yourself, who tried to engage you via social media and other channels.

We are always sad to lose a client, but we believe we have tried to engage and work with you at every possible opportunity.

We wish you all the best for the future :)

Kind regards

The Afrihost Team