Afrihost and Vumatel Needs Help

The sales and call centre guys have really masters the art to calm clients. But when it come to delivery of a service. These guys need serious Help or Prayers. Its unfortunate that by the time I made my order I had not checked other people's reviews. But if I had done so my main worry is that who else was I going to go to. So Im stuck! Its like internet service providers are competing on who can provide the worst services