Afrihost and MyRSAWEB not so great after all!! Is it pathetic service or a ****

Looking for Fibre?? definitely DON'T try Afrihost or their subsidutary MyRSAWEB.

I searched the internet for the best service provider where I don't have to sign a 24 month contract (for obvious reasons most suppliers once they have you tied into a contract their services goes for a ball of...)

Afrihost came up and I felt at ease especially as they don't seem to be a fly by night company, sadly though after filling all the forms via the internet on 10th March 2023 and getting a welcome email from MyRSAWEB I was advised to pay an amount to R3594.00 for an WiFi extender and IP phone. I happily paid this and was then advised it would take roughly 2 weeks to install.

On the 11th April I still hadn't received any installation date or communication from Afrihost or MyRSAWEB and contacted the portal and chatted to Chad who said Hi how are you and then the note said "typing" for a good 10 minutes until I said are you typing a book LOL.

Then Nadine from Consumer Projects came on line and said I must send her proof of payment, well is it not easier for them to check payment as bearing in mind when you click pay the website takes you to a PayGenius portal that completes the payment process so it isn't a beneficiary payment platform.

Sadly we are 2 months further and received an email from FTTH projects advising me the matter has been transferred to accounts department this was 12th April another 2 weeks later and nothing forthcomming

All I can believe now is that I have been taken for a ride and this was a **** all alone and did not realize it