Afrihost amounts to nothing on any scale

When the promise of fibre came to our area I started looking at a service provider and found Afrihost to have what I wanted. This was around mid 2017.

Did they meet my expectations. LOL.

In the 2 years since then they were able to deliver a router a week after I signed up and to charge me for that router 2 years later because their courier service failed to collect it from me twice on appointment .

Needles to add I cancelled the service in 2018 due to no action from any Afrihost employee on any level, and again in 2019 due to no action from any employee of Afrihost on any level.

For the last two weeks unidentifiable guys in a bakkie are wringing at our gate saying they are here to install the cancelled fibre.

Lastly this company insist I return their router for me to be refunded. They gave me absolutely nothing in two years and did not collect the router on two pre arranged dates set. How do you trust you will be refunded. As discussed on many forums I read, all customer service is automated responses. Thank you Afrihost for absolutely nothing what so ever. I trust you understand that I will spread your complete lack of service and customer service wherever I can. You are ********** and a **** at best.