1 reviews | Active since Mar 2014
Afrihost again impresses me beyond expectation
I have been on holiday since early December and around the 15th of December my router blew (i assume it blew). I only just got back this weekend and called afrihost, i settled my outstanding bill and they were only too happy to help assist me with my issue. I spoke to a lady and gentleman both yesterday, whose names i can't remember but were so friendly and informative. This morning i called and a gentleman by the name of Triston helped me. He efficiently, with a great attitude assisted me by logging a request to collect and possibly replace my router, and additionally of his own accord escalated my situation to the accounts department so that i may be credited for the 1 month + of usage i havent been able to use, not because of my holiday but because my router was down, and not even my house sitter could use any internet services such as smart tv, wifi, netflix, ps4 online. So thank you afrihost for once again securing my trust in you as my iSP, I could not have chosen better. It is so gratifying to receive compitent and efficient service. My girlfriend and I am also currently on the list for your afrihost mobile as soon as it is available, so i may be rid of MTN <br> <br> Keagan Boshoff
