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Nabira A

1 reviews | Active since Oct 2019

25 Oct 2019, 16:14

AFRIHOST ACCOUNTS AND PAYMENTS MAKING CUSTOMERS PAY MORE THEN WHAT THEY SHOULD.

Afrihost are money makers they keep on over charging me.... When i ordered a new package with them which is the Telkom Lte, when Anjaly.s - Afrihost.com <***> from the account departments clarifies this Yes, the amount of R298.00 is for the Express Delivery Charge and the R156.19 is the pro-rata amount for the month of October. The payment is under processing. Also, please fill the review form using the link below as your account is currently set to pre-termination status. Please make sure to have no future bounces. It may cause your account to be terminated. THIS CLARIFIES THAT THE AMOUNT OF R298 IS FOR THE DELIVERY CHARGE AND THE PRO RATA DATA

The payment went successfully which i also had to sent them pop because they cannot allocate payments.

I then get a reply from Vallencia stating this; I have read the attachments, however the amount we are charging you is for services that we are providing to you.

You have not explained to me why we shouldn't be charging you so that I could understand why you are disputing it.

Have a great day and please let me know if I can help with anything else!

Warm regards

Vallencia Afrihost.com

I have sent Vallencia the attachment of the email this she is asking the above??????

AFRIHOST CANNOT KEEP ON DOING THIS TO CUSTOMERS WHY DIDNT THEY INCLUDE ALL THE CHARGES TOGETHER WHY ARE THEY MAKING SEPARATE CHARGES BECAUSE THEY WANT TO MAKE MORE MONEY OF CUSTOMERS...

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