AFRIHOST - ABSOLUTE ******

We have been with Afrihost for about 8 months....feels like years. From the onset this has been a disaster with ongoing problems and empty promises.. We signed up for a Fibre connection - 20mps upload and 20mps download with them. I then signed up with Netflix - i have never been able to watch a movie or series without it buffering/rendering. Their call center is pathetically manned - you can hold on for hours. Then get pushed from pillar to post. You can speak to technical support on messenger and Whatsapp but wait hours for anyone to come back to you. We cancelled with Afrihost on 1 October 2018 to be released at midnight 31 October 2018. It is now 17h00 1 November and Afrihost has cut our line but has not released us so that we can be connected to our new service provider. These guys are absolute ******. They have taken R900-00 per month of our money, never offered the service we paid for. Please guys avoid AFRIHOST like the plague.