Afrihost: A very dishonest misleading service provider

Afrihost are absolutely terrible when it comes to customer service and honesty. I had ordered a month to month MTN LTE SIM from Afrihost. The SIM arrived on Monday the 31/08/2020. On Thursday the 03/09/2020 at around 13:00 the SIM stopped working. When I contact Afrihost the next day (because their customer service was slow on Whatsapp) I was told that MTN says that the location of the SIM has been changed/moved so the SIM has been suspended, which is utter nonsense because the SIM has been in my router which is at my place of residence from the day I received it. From Thursday till now (Saturday evening) the SIM has been "SUSPENDED" 5 times. This is really not on because we as consumers are paying customers, and paying upfront too. Only for Afrihost to take our money (R773) and then in a matter of a few days, they pull stunts like this. Is this why Afrihost insists on upfront payment ? I was also told that MTN puts restrictions on the location of the SIM. I was confused about this because if I'm paying for something with my hard earned money, I should be able to use it anywhere. So I contacted MTN directly. They informed me that they do not restrict SIM card locations as clients pay for the service. Afrihost slogan of "we provide the best service on the planet" is an absolute joke. I'm completely disgusted with Afrihost's dishonesty. You guys can blame MTN and MTN can blame you for all eternity for all I care. I am cancelling and I want a full refund of my R773 as I require the internet to conduct my work, as many South Africans are currently working from home. So with these games from Afrihost, I am losing out on income.