Afrihost: A Tale of Frustration and Incompetence

I am extremely disappointed with Afrihost's service. They don't even have a voice call centre line, which seems like a way to avoid taking accountability for their incompetency. Every time I contact them on whatsapp, I end up repeating the same query with different agents, and they still don't resolve the issue.

I was double billed after cancelling a line, despite being assured that I wouldn't be billed. It's frustrating that they have not attended to my query till this day. I had to contact my bank to assist me with reversing the duplicate card payment, and I'm still waiting for them to take action.

Afrihost's lack of responsiveness and accountability is unacceptable. I would not recommend their services to anyone.