Afrihost 3 Free months only giving me 2. And no feedback service.

Afrihost seems to not explain things properly when signing up for their LTE deals. Or try rip us off? I signed up for a LTE advanced Package in March. They were offering 3 options at the time.

Option1: Get 3 free months of Free Date if you only take the simcard with no router. Option 2: Take the free router with the simcard Option 3: Buy a Huawei B618 at R999 and the simcard.

I opted for the 1st option as I have 2 routers already, So I took 2 simcards. I only received my simcards on the 29th March 2018. So they gave me a pro-rate to carry up to the 1st of April which was roughly R180.

I was told that I would pay my 1st installment on the 1st July , Meaning April, May and June being my free months. I was quite happy about this.

But alas, I received my invoice for June saying I need to pay the full amounts for the Data. I contacted accounts to try rectify this. I was then told because I signed up after the 25th of March the days thereafter leading up to the 1st of April counts as my 1st month. Which i feel is unacceptable , seeing as I only activated my sims on the 29th March and only had 2 days before the new month. I told the agent who contacted me that I cannot accept this as this was not what I was told by the agent handling my signup account. I have yet to receive anymore feedback since last spoke to agent. No replies to my mails or an attempt to contact me.