PG
Petra G

1 reviews | Active since Mar 2022

07 Mar 2022, 13:24

Afrihost

I am trying for 12 month to resolve an issue, I finally was told its Telkoms fault. 12 month of full payment but no 100% service. Afrihost just says the supply the data, the sim is Telkoms.... well Iam paying for 100 % data and get 40 % service. I now had to pay for a new router for MTN. I have paid for my "DATA" but I sit without internet......My request to have a manager call me has been denied. As I am typing the whatsapp tells me to call the call center to request a Manager, which I did. I was on hold for 30 min and no Manager was available. I could understand that, but I couldn't even leave my number for a call back. I am tired of fighting for a service I pay for and don't get. Corporate Afrihost doesn't care about their customers.

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