AFRIHELL

This company has demonstrated a lack of transparency and customer consideration. Within the first month of signing up, my internet costs increased by R50. Now, as I prepare to move at the end of this month and request cancellation, I have been informed that I will be charged for an additional month. This policy forces me to pay for a service I will no longer be using, while incurring internet costs at my new location. Despite my long-standing loyalty as a customer at my current address, it seems that individual customer needs are overlooked in favour of revenue generation. This is sad because I work with colleagues of Echo SP on a daily.