AfriGhost

My mother, a 67-year-old pensioner living in an old age home, has been having trouble with Afrihost. On June 6, 2024, her account was debited R1,200, but the internet installation was still incomplete. Afrihost has given her the runaround, and she has spent nearly double that amount on mobile data to stay connected.

Afrihost has been telling her to connect to the router via a LAN cable to configure it herself. It's unreasonable to expect a 67-year-old to configure the router on her own. Despite their promises, they have failed to call back or send anyone to resolve the issue. The next debit order is almost due, and she still has no internet.

The call center states tbat they have no technisions, leading me to believe that they are in actual fact useless.